Since establishing Bravo Zulu HR Solutions in 2010 Lorraine has worked with a wide variety of clients and issues.


Director, Gold Crest Cleaning


We were one of Lorraine’s first clients and she continues to take the time to understand our business and business values.  Always prompt and understanding of our "lack of understanding", she explains things in a way that make sense to us. Over the past 3 years she has continued to provide advice on personnel related issues. She is always professional and friendly - and continues to be our HR Dept! 


HR Manager, Mint Velvet


Having used Lorraine previously to design and deliver a Disciplinary Workshop we asked her back to provide a similar training session on how to conduct investigations. She tailored this to our specific needs and it was very well received. 


HR Director, Burton & South Derbyshire College


Lorraine provided excellent support throughout a significant organisational change project. She was meticulous with detail, displayed a high degree of integrity and sensitivity and completed the project in time and on budget.


MD, Nelsons Packaging Ltd


I contacted Bravo Zulu HR for general HR advice. As my business grew into a multi million pound company I found that my HR needs became too complex for us to handle internally. We were recommended Bravo Zulu and they provided us with everything from contracts of employment through to discipline, grievance and even ICT policies and procedures I would recommend them as it has freed up valuable time to concentrate on growing my business by taking away my HR worries.


Director or HR, Warwickshire College


Lorraine is prompt, reliable and efficient. Having worked with her as an HR professional for some time she was the obvious choice when we needed a policy reviewed at short notice and did not have the capacity in house at the time to carry out the task. Lorraine did an excellent job in bringing the policy up to date with current legislation incorporating quality HR practice and procedures too.


Group Head of Organization Development, Accord Housing Group


We came to work with Lorraine at BravoZulu HR having previously worked with her during her corporate working life. I knew her to be professional, resourceful, cheerful and great at making a difference and making it happen. The results of her work are already beginning to show.


GRS Recovery


After being highly recommended, we have recently called on the services of Lorraine Smith, on several occasions in HR matters.  I have no hesitation in recommending her services to anyone with these problems she is extremely competent and well versed in all matters regarding employment law.  I can say now that without her excellent guidance and  well scripted letters  we would have struggled in this quarter, however with Lorraine at the end of the phone as part of the team, help is at hand always.  I would like to take this opportunity to thank her for her past assistance and look forward to working with her if required in the future.


Preparatory School, Warwickshire


Having decided to restructure we were keen to ‘get it right’. We engaged Lorraine and from the outset her services were clear, detailed, extremely well informed and so very reassuring. Her attention to detail, experience and good judgement were key factors in enabling a difficult process to be managed very successfully, saving us all a great deal of time, anxiety and other resources, thereby providing excellent value for money


Education Networking Solutions


I have hired Lorraine on a number of occasions to assist with HR projects, advice and restructuring. She has provided an excellent and knowledgeable service with great results. She works efficiently and effectively. In her work across the organisation, she is very personable and clearly communicates with staff at all levels.


Owner, Kinetic Communications

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Lorraine gives clear counsel through the mire that is employment law. We love her decisive approach.